Marketing Operations, ShopeePay

1-3 Years

Job Description

Job Description

Perform pre-enable quality control on promo configurations, verifying visual details and T&C assignment, promo details, and campaign mechanics against the approved brief before promo go live.
Run structured pre-launch QC on campaign and asset setups across ShopeePay surfaces, covering content, links, scheduling, tracking parameters, and campaign mechanics.
Maintain QC trackers, checklists, and dispatch status records; log findings, ensure errors are corrected before enablement, and escalate unresolved risks.
Coordinate with voucher and campaign creators across Business and Marketing teams to clarify briefs, flag discrepancies early, and confirm go-live readiness.
Identify recurring error patterns and propose checklist, template, or automation improvements to reduce QC turnaround time and defect rates

Requirements

Bachelor's degree in any discipline; Communications, Business, IT, or Marketing preferred
1+ years of experience in quality control, campaign operations, or other detail-intensive operational roles; fintech, e-commerce, or digital marketing background is preferred.
Meticulous attention to detail with a demonstrated ability to catch configuration or content errors before release.
Comfort with high-volume, checklist-driven verification work and the ability to manage multiple concurrent QC queues with different SLAs.
Strong stakeholder communication, clear, written and verbal, in both Bahasa Indonesia and English.