Marketing Online Head (Marketplace)

Company Description PT SUN Digital Teknologi Indonesia (SUN Indonesia) is a specialist in digital printing, crafting, and creative business solutions, serving both enthusiasts and professional operators. The company offers a wide range of products, including digital printing machines, crafting tools, printing materials, consumables, and accessories for personal projects and business needs. SUN Indonesia reaches customers through major online marketplaces such as Shopee (Indonesia, Malaysia, Singapore, Philippines, Thailand, Taiwan), TikTok Shop, and Tokopedia, as well as offline sales and distribution channels. The company is committed to quality products, innovative solutions, reliable customer service, and strong after-sales support. Through continuous innovation and customer-focused solutions, SUN Indonesia aims to empower creativity, support business growth, and make creative technology accessible to a broad audience.
Role Description The Marketing Online Head (Marketplace) will lead and manage all online marketplace marketing activities for SUN Indonesia, focusing on platforms such as Shopee, TikTok Shop, and Tokopedia. This full-time, on-site role based in Kota Surabaya involves developing marketplace marketing strategies, planning campaigns, and coordinating promotional activities to increase visibility, traffic, and sales. The position oversees daily performance monitoring, data analysis, and optimization of product listings, pricing, and advertising budgets. The Marketing Online Head will collaborate closely with sales, product, and customer service teams to ensure consistent branding, effective communication, and a positive customer experience across all digital channels. The role also includes supervising marketplace marketing staff, reporting on performance metrics, and identifying new opportunities for growth and improvement.
Qualifications

• Strong skills in Market Planning and Marketing Management to design and execute effective online marketplace strategies.
• Proficiency in Market Research to analyze customer behavior, competitor activity, and platform trends.
• Experience in Sales within e-commerce or marketplace environments to drive revenue and conversion.
• Capabilities in Public Relations to maintain brand reputation and manage communication across digital channels.
• Proven experience leading marketing initiatives for online marketplaces or e-commerce platforms.
• Ability to work on-site in Kota Surabaya and collaborate with cross-functional teams.
• Strong analytical skills, familiarity with marketplace dashboards and digital marketing metrics.
• Excellent written and verbal communication skills in Bahasa Indonesia; English proficiency is an advantage.
• Bachelor's degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.
• Demonstrated leadership, team management, and decision-making abilities in a fast-paced environment.