Marketing Merchant Communications (Shopeefood)
Job Description
Job Description:
- Plan and create merchant communication and content across social media, community, in-app, Push Notification, email, and Help Center
- Develop engaging content in various formats, including artwork, infographic, short-form video, and educational content
- Manage social media and merchant community, including content planning, engagement, and performance monitoring
- Monitor Merchant Voice and turn merchant feedback and pain points into actionable insights
- Support campaign and business communication, coordinate with cross-functional teams, and report key communication performance
Requirements:
- Bachelor's degree in Communication, Marketing, Business, Digital Media, or related fields
- 1-2 years of experience in Marketing, Content creator or related field (Fresh Graduate is welcome.)
- Strong Thai writing and communication skills with the ability to simplify complex information
- Good command of English for internal communication and working with regional or cross-functional teams
- Experience in creating short-form video content for TikTok, Facebook, Instagram, or other social platforms basic video editing skills are preferred
- Familiar with basic design/content creation tools such as Canva, CapCut, Adobe Creative Suite, or equivalent tools ability to create simple artwork independently is a plus
- Comfortable working with data and using performance metrics to improve content and communication
- Strong coordination and stakeholder management skills
- Detail-oriented and able to manage multiple projects and deadlines simultaneously
- Able to work in a fast-paced environment and respond quickly to changing business priorities
More Info
Key Skills
Thai writing and communication skills
Basic video editing skills
Content creation tools
Creating short-form video content
CapCut
About Company