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Shopee

Marketing Campaign (Contract) (SPX Express)

Shopee
Indonesia
Fresher

This job is no longer accepting applications

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  • Posted 4 months ago

Job Description

Job Description:

  • Monitor and analyse OMS partner performance (order volume, API success rate, service quality) to track health, identify trends, and propose improvement actions.
  • Coordinate with internal teams and OMS partners to ensure smooth daily operations, API synchronization, and timely issue resolution.
  • Collect and interpret partner feedback to identify recurring pain points and align cross-functional solutions that enhance service quality.
  • Maintain performance dashboards and reports to provide management visibility on KPIs, risks, and improvement progress.
  • Stay informed on OMS and market trends, using insights to recommend system or process enhancements that strengthen partner collaboration.

Requirements:

  • Bachelor's degree in Business, Logistics, IT, or related field
  • Strong communication and relationship management skills (verbal & written)
  • Detail-oriented with strong organizational skills
  • Proactive mindset with ability to take ownership and solve problems
  • Basic understanding of APIs and system integrations (able to work with tech teams)
  • Data analysis ability using Excel, SQL, or BI tools
  • Experience in logistics, e-commerce, or OMS platforms is a plus
  • Project management or cross-functional coordination experience is a plus

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
Logistics
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 131590087

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Last Updated: 30-01-2026 06:16:22 PM
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