General
Lead the Quality team to carry out daily quality control functions including development QA, quality control, quality engineering and quality assurance.
Specific Responsibilities
Product Quality
- Responsible for product safety compliance during new product development
- Coordinate with Global QA team to get early design involvement for safety review
- Work with outside lab on lab test protocol update
- Plan and implement the product development & manufacturing relocation qualification
- Work with outside lab to conduct safety assessment on high-risk projects
- Provide quality support for new product approval cycle
- Issue product conformity test plan and shipment inspection specification, coordinate the product testing and approval of the result
- Conduct manufacturing process auditing, setup process control and safety plan for new factory assessment
- Arrange samples to perform reliability and safety testing
- Work closely with internal and external parties to make sure quality issues are well resolved prior to mass production
- Accompany customer quality auditing, update procedures/ instructions, propose testing plan and inspection procedure
Supplier Quality
- Lead the team to carry out daily quality control function and define specifications to fulfill customers expectation
- Conduct failure analysis, handle customer complaint and develop corrective action plan and set for preventive measurement
- Liaise with internal Engineering department/ Customer Care Team at Head Quarter to fix the quality issues
- Conduct manufacturing process auditing, setup process control and safety plan
- Arrange samples to perform reliability and safety testing
- Work closely with internal and external parties to make sure quality issues are well resolved
- Accompany customer quality auditing, update procedures/ instructions, propose testing plan and inspection procedure.
Reporting Line
- This position reports to Senior Director, Indonesia & India Operations
Required Skillset
- Good computer knowledge of Microsoft Office and databases; proficient in Excel is an advantage
- Having the experience of SAP operation is preferred
- Excellent numerical skills and understanding of data analysis/statistical methods
- Thorough knowledge of methodologies of quality assurance and standards
- Critical eye for details and processes as well as highly developed organizational and leadership skill and staff development
- Good Team player with a hands-on approach and positive working attitude
- Action oriented, proactive, able to work independently with minimum supervision
- High level of ethics and trustworthy
- Excellent command of both written and spoken English
Required Qualifications & Experience
- Bachelor's degree minimum, Master's degree is an advantage;
- Quality Management and / or manufacturing engineering background preferred.
- Minimum 10 years experience with at least 5 years at managerial level in Quality Management in a toys or consumer product company;
- Good knowledge in Worldwide Safety Standard (especially in Children consumer products / toys);
- Experience with international toys safety standard and requirements is highly desired;
- Familiar with toy related production process, and U.S. ASTM F963-03 and European EN71 PART1 testing standards;
- Strong leadership, with experience in organization and staff development
