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The transitions specialist works with the transitions manager to plan and execute one or more of the migration projects.
This position will be responsible for successful migration of specified roles into GCCThey will work across the team to ensure knowledge sharing and enabling the delivery team to be well prepared for the go live
Plan transitions in detail, including identification and scheduling project deliverables, milestones, required tasks & scope of processes to be transitionedProvide feedback to TM/s on service design & solution documentationCoordinate and successfully project manage the transition of processes in scope from the local site/s into the GCC (Manage the transition on site)Collaborate with TM/s and local site managementMonitoring and reporting on transition progressResolving transitions issues, document risks and create mitigation plansProviding a link during transition between the GCC Knowledge Capture Team, senior level management, TM, other stakeholdersEnsure the appropriate documentation of the local processes, including providing a quality review of documentation (Process Maps and Desktop Procedures)Ensure correct application of transition methodology to each transition being managed by the TCEnsure successful delivery of transition outputs, including Decision Gates, Ramp Up & Go Lives, and the overall transition completion
Job ID: 152398297