Key Responsibilities:
- Achieve monthly sales targets and conversion goals
- Handle inbound leads from digital marketing and partnerships
- Conduct consultative sales conversations to understand customer financial needs
- Recommend suitable mediation and negotiation solutions for clients
- Manage the full sales process: qualification, follow-ups, objection handling, and closing
- Maintain accurate pipeline tracking and CRM updates
- Ensure fast response times and high lead conversion performance
- Deliver excellent customer experience throughout onboarding and support
- Handle customer concerns with empathy and solution-oriented communication
- Collaborate with cross-functional teams to improve sales processes and customer journey
Requirements:
- Bachelor's degree in Finance, Economics, Business, Communications, or related fields
- 2–4 years of telesales or inside sales experience in fintech, banking, or financial services
- Proven experience selling loan products, debt solutions, or financial products
- Strong track record in achieving or exceeding sales targets
- Skilled in consultative selling, negotiation, and objection handling
- Experienced in handling inbound sales and customer follow-ups
- Excellent verbal and written communication skills in Bahasa Indonesia and English
- Familiar with CRM systems and sales funnel management
- Data-driven, process-oriented, and comfortable with reporting/analysis
- Target-oriented, resilient, adaptable, and customer-focused personality
Working Arrangement
Schedule-based shifting:
- 09.00 – 18.00 (WFO)
- 13.00 – 21.00 (WFO)
Location:
Menara Sun Life, Mega Kuningan, South Jakarta
