About the Role
We are looking for a Live Streaming OperatorIntern who is tech-savvy, proactive, and detail-oriented to support our live commerce activities across marketplace platforms. This role will work closely with the host and e-commerce team to ensure each live session runs smoothly, remains engaging, and helps drive sales performance.
What We're Looking For
- Fresh graduates and candidates with no prior experience are welcome to apply.
- Familiar with marketplace platforms and social media; experience with TikTok Shop or Shopee is a plus.
- Fast learner with the ability to adapt quickly in a fast-paced environment.
- Tech-savvy and comfortable using laptops, gadgets, marketplace dashboards, and digital tools.
- Detail-oriented, responsive, and able to multitask during live sessions.
- Good communication skills and able to coordinate well with the host and team.
- Willing to work flexible hours, including evenings or weekends when needed.
- Interested in e-commerce, digital content, and live commerce.
What You Will Do
- Operate marketplace live streaming sessions from a technical and operational side.
- Support the host during live sessions, including pinning products, updating vouchers, managing flash sales, and ensuring product stock is updated properly.
- Monitor live streaming performance in real time, including viewers, engagement, click-through rate (CTR), and sales.
- Ensure all live streaming setup runs smoothly before and during each session, including audio, lighting, camera, internet connection, and product display.
- Execute campaigns, promotional gimmicks, and interactive activities during live sessions to keep the audience engaged.
- Respond to audience questions and help increase interaction through live chat.