Responsibilities
In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
This internship will be project based.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates&apos jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.
Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.
The Lifestyle category team focuses on driving growth across diverse subcategories such as Home, Living, Stationery, and Pets. We collaborate with brands and sellers to curate engaging assortments, run high-impact campaigns, and enhance the overall shopping experience for our users.
Responsibilities
- Seller Activation: Conduct initial outreach via phone, email, or chat to introduce the opportunity and assess seller interest.
- Seller Operation/Comms: Develop and maintain a structured approach (e.g., surveys, interviews, trackers) to collect qualitative and quantitative feedback from existing sellers. - Synthesize seller insights into concise reports that help identify common operational pain points (e.g., order processing, logistics, product uploads).
- Relationship Management: Act as a point of contact for day-to-day seller queries, concerns, and assistance ensuring timely responses and escalation when needed.
Qualifications
Minimum Qualifications
- Currently pursuing a Bachelors degree
- Strong communication skills, with the ability to engage sellers via phone, email, and chat.
Preferred Qualifications
- Good analytical skills to collect, organize, and synthesize seller feedback into actionable insights.
- Detail-oriented and organized; able to manage trackers, surveys, and operational documentation effectively.
- Team player who is eager to learn in a fast-paced e-commerce/social commerce environment.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
If you have any questions, please reach out to us at [Confidential Information]
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok&aposs global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok&aposs mission. Our innovative product is built to help people authentically express themselves, discover and connect and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We&aposre resilient and embrace challenges as they come. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
