Learning Operations & Facilities Staff

1-3 Years

Job Description

Responsibilities

Pre-Implementation:

Support providing data Opened PD program with target pool participants
Support arranging schedule training
Upload schedule training in website/LMS
Do booking room and facilities for PD Programs
Support analyzing the training schedule in order to make it realize on time
Support in designing and distributing of brochure/flyer/etc. of PD programs
Support data related external training realization
Support in producing report related realization of Professional Development Program
Arrange the operational facilities and documents needed for Training Need Assessment that require in PD

Program Implementation

Support preparing and executing the operational support for implementation of PD programs
Prepare and replicate learning material (handouts, Ice Breaker, Evaluation, etc.)
Support providing all learning materials and facilities (icebreakers, case studies, handout)
Assist supervisor in execute various PD Programs
Execute questionnaires distribution and recap the data
Prepare the payment request align with procedures needed
Responsible to documented all handouts, questionnaires and other materials that use for Training Program
Support all activities/data/documentation that related to BCLD
Process registration and answers routine inquiries regarding topics, schedules, and locations

Post Implementation

Support BINUS Quality Assurance (data, documents and visiting)
Support in providing data and document needed related to quality assurance in BINUS
Producing report related implementation of PD programs
Support in conducting customer satisfaction questionnaires
Support in conducting data analyze in order to produce a report
Support direct supervisor in proposing improvement in business process related to operational mechanism
Provide administration information regarding BCL&D process (e.g., IDP implementation, external training realization)

General Activity

Update and maintain training data & database (Administration and Documentation)
Ensure quality management compliance for all data and documents
Support in providing report periodically to direct supervisor
Support in providing suggestion to direct supervisor for improvement related to operational activities
Perform activities related to Quality Management System
Perform other activities as assigned by direct supervisor

Requirements

General Requirement: