Learning And Development Specialist

Responsibilities

• Conduct Training Needs Analysis (TNA) and develop learning programs aligned with business needs.
• Design and deliver training programs, including onboarding, leadership development, and functional training.
• Develop learning materials, modules, and engaging training content.
• Coordinate internal trainers, external vendors, and training schedules across business units.
• Manage Learning Management System (LMS), training administration, and employee learning records.
• Evaluate training effectiveness through assessments, feedback, and performance indicators.
• Monitor training budgets, prepare L&D reports, and ensure cost-effective program implementation.
• Support continuous learning initiatives and talent development programs.

Requirements

• Bachelor's Degree in Psychology, Human Resources, Education, Management, or related fields.
• Minimum 2–3 years of experience in Learning & Development, Training, or Talent Development.
• Strong knowledge of TNA, instructional design, training facilitation, and learning evaluation.
• Experience in developing training modules and delivering both online and offline training.
• Familiarity with LMS, digital learning platforms, and training reporting.
• Good analytical, communication, presentation, and stakeholder management skills.
• Strong organizational skills with the ability to coordinate multiple training programs.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Experience in hospitality, tourism, or multi-business-unit organizations is an advantage.