Learning and Development Specialist

Responsibilities

• Act as Learning & Development (L&D) main point of contact for all learning enquiries and learning updates for their respective directorates.
• Manage learning budget bank-wide, update and maintain accurate records of training activities and budget utilization.
• Support in the full cycle of Learning Needs Analysis (LNA) and training content customization for divisions-specific training
• Keep track of any learning-related issues or pain points, while providing relevant recommendations and coordinating the end-to-end implementation of the proposed programs/trainings/e-learnings
• Work together with the team to design and develop programs that fulfil the needs of their respective departments
• Liaise with third-party or subject matter experts to provide support in learning design and facilitate delivery and evaluation of training
• Conduct research, data analysis and/or prepare reports (e.g. training effectiveness, impact)

Qualifications

• Bachelor's Degree or Master's Degree in a related field.

Required Skills

• At least 5 years experience as Learning & Development Specialist
• Prior experience in banking or financial services, preferred.
• Fluency in Bahasa Indonesia and proficiency in English, both verbal and written.
• Excellent communication, interpersonal, and collaboration skills.
• Detail-oriented with strong organizational skills.
• Highly motivated individuals with excellent problem-solving skills and the ability to adapt to the changing needs
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and Google environment.