The Lead Project Coordinator is to be responsible for providing senior level project administrative assistance to a project management team during the delivery of simple and complex projects and programs.
Key responsibility:
- Ensures that the project delivers the as-sold solution, while achieving quality criteria and maintaining client satisfaction.
- Liaises with internal / external clients and ensures client satisfaction.
- Keeps track of budget and project expenditures.
- Compiles and updates the active project list on a weekly basis for the relevant stakeholders.
- Provides documentation to relevant stakeholders as required.
- Prepares resource utilization reports on a weekly basis and assists with the allocation of project resources if required.
- Assists with project planning and maintaining the project calendar.
- Assists with queries and cost monitoring by reconciling invoices with payments and ensuring required purchase orders are processed.
- Ensures that closure checklists are maintained for projects that are requested to be closed and archived.
- Performs team lead duties as relevant within the team.
- Performs any other related project administration activity as required.
Knowledge and Attributes:
- Ability to work with diverse personalities and demonstrates a high level of teamwork.
- Proactive in approach and meticulous attention to detail.
- Excellent communication is essential for coordinating with team members and stakeholders.
- Service-oriented aptitude.
- Fundamental understanding of business and project processes, structure and control requirements.
- Confident and resilient individuals who are organized and outcomes focused.
- Ability to provide project support with limited guidance for multiple projects.
- Ability to keep projects on track and meet deadlines.
- Ability to address any challenges that arise during project execution.
- Ability to project manage standard projects without supervision.
- Good team leadership abilities.
Academic Qualifications and Certifications:
- High school diploma or equivalent qualification.
- Relevant project management qualification or certification preferred.
- Required experience:
- Significant project administration and coordination experience preferably within a technology services environment.
- Significant client engagement experience preferable.
