Lead Kitchen & Warehouse

Kitchen & Production

•    Lead and supervise daily production of Greek yogurt and set yogurt, from pasteurization through straining, mixing, and packing

•    Operate and monitor critical production equipment (pasteurizer, homogenizer, fermentation tanks, chiller) according to SOP

•    Enforce pasteurization standards (90°C / 2-hour hold) and monitor fermentation consistency across all batches

•    Assign daily production tasks to production team members across shifts (Shift A/B/C)

•    Ensure all batch records, log forms, and quality checks are completed accurately and on time

•    Identify and escalate product quality issues or equipment abnormalities promptly

•    Coordinate with MD on production schedule adjustments, capacity planning, and new product trials

•    Uphold and maintain all kitchen SOPs including sanitation protocol (H₂O₂ 3%), hygiene standards, and GMP compliance

Warehouse & Logistics

•    Manage cold storage and chiller organization to maintain product integrity and FIFO rotation

•    Oversee daily inbound (raw materials) and outbound (finished goods) — verifying quantities, batch codes, and condition

•    Generate and track batch codes per Heirloom's coding system (format: DDMMYY-[Type]-NN) for every production batch

•    Coordinate with delivery drivers on dispatch schedules and cold chain compliance

•    Maintain accurate inventory logs for raw materials, packaging, and finished goods

•    Flag stock shortages, near-expiry items, or storage issues to MD with sufficient lead time

•    Ensure warehouse area cleanliness, pest control compliance, and regulatory readiness

Team Leadership

•    Directly supervise 7–9 production team members across three shifts

•    Conduct daily briefings and end-of-shift handovers to ensure continuity

•    Support onboarding and hands-on training of new kitchen staff

•    Escalate HR issues (attendance, performance, safety violations) to MD

•    Model a culture of discipline, cleanliness, and pride in craft