Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 70 manufacturing facilities strategically located around the globe and employs a team of over 16,500 professionals in 130 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.
For more information about Solenis, please visit www.solenis.com.
About The Role
As a Key Account Manager at Solenis, you will drive growth by managing strategic customer relationships, expanding account value, and delivering tailored chemical solutions within the pulp and paper sector. You'll act as a trusted partner to senior stakeholders, identify new business opportunities, and collaborate cross-functionally to ensure customer satisfaction while achieving revenue targets.
Key Responsibilities
- Account Management
- Manage and grow a portfolio of Solenis products in in Pulp & Paper industry.
- Build long-term relationships with decision-makers and stakeholders.
- Act as the primary point of contact for customer needs and issues.
- Sales & Business Development
- Develop and execute strategic sales plans to meet revenue targets.
- Identify new business opportunities within existing accounts and new markets.
- Customer Support
- Ensure timely delivery of chemical solutions tailored to customer requirements.
- Resolve client complaints and provide technical support.
- Conduct regular account reviews and performance updates.
- Market Intelligence
- Monitor industry trends, competitor activities, and customer developments.
- Provide feedback to R&D and product development teams to enhance offerings.
- Internal Collaboration
- Work closely with supply chain, production, and quality assurance teams.
- Support marketing campaigns targeting the pulp & paper industry.
- Reporting
- Prepare sales forecasts, account plans, and performance reports.
- Track key account metrics and report progress to management
Qualifications
- Bachelor's degree in Chemical Engineering, Pulp & Paper Technology, or Business; Master's degree in Business is an advantage.
- Minimum 4+ years of experience in the chemical industry, preferably in pulp & paper, in sales or relevant roles requiring:
- Proactiveness and self-drive
- Troubleshooting and analytical thinking
- Outgoing personality and motivation
- English fluency (verbal and written) is mandatory; Mandarin proficiency is an advantage.
- Strong negotiation, communication, and leadership skills.
- Willingness to travel and engage directly with customer operations.
- Flexible to relocate if required by the business.
We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about
you.
Come work with us at Solenis, where you can build a career that makes a difference.
At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.
