Key Account Manager

Key Responsibilities:

• Build and maintain strong relationships with key accounts and existing customers across Indonesia
• Accurately understand, interpret, and coordinate customer requirements
• Take full ownership of sales performance, including distributor revenue and customer satisfaction
• Develop sales and service strategies together with distributors for key accounts
• Strengthen long-term relationships with key customers
• Plan and execute sales and service activities
• Support distributors in preparing proposals and quotations, especially for multinational clients
• Deliver product presentations, demonstrations, and participate in marketing initiatives
• Actively gather customer feedback and propose improvements or new product ideas
• Monitor market trends, customer needs, and competitor activities, and report insights to management
• Share product knowledge internally and externally through training sessions and knowledge sharing
• Collaborate closely with cross-functional teams and other departments
• Work with regional managers to drive business growth
• Compile and analyze distributor reports on customer progress, targets, and forecasts
• Conduct market research on demand and competition

Requirements:

• Minimum 5 years of experience in Sales or Key Account Management
• Bachelor's Degree in Engineering or Science (Electrical, Electronics, Mechatronics, Mechanical, or Automation)
• Possess own vehicle
• Fluent in English
• Strong confidence with a proven track record in sales
• Good understanding of technical products