Key Account Manager

Responsibilities

• Manage and develop long-term relationships with key customers in the poultry industry.
• Identify new sales opportunities and business growth within assigned accounts.
• Develop and present sales proposals, offers, and product solutions based on customer needs.
• Coordinate with internal teams such as Operations, Logistics, and Technical teams to ensure excellent order fulfillment and customer service.
• Conduct regular customer visits to build strong relationships, gather feedback, and understand business needs.
• Lead price and contract negotiations while maintaining both customer satisfaction and business profitability.
• Monitor sales performance, prepare account reports, and analyze market trends and opportunities.
• Handle customer complaints and operational issues promptly and professionally.

Requirements

• Minimum Diploma (D3) or Bachelor's Degree (S1) in Management, Business, Administration, or related fields.
• Minimum 4 years of experience in Account Management, Key Account Management, or Account Executive roles, preferably within the food, poultry, or agribusiness industry
• Proven experience managing high-value accounts and building strategic relationships with key customers.
• Strong understanding of the poultry industry, poultry products, and the Indonesian market.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficient in Microsoft Office and familiar with modern business tools and technologies.
• Possess a valid SIM A/SIM C and a personal vehicle to support customer visits.
• Experience in sales forecasting, market analysis, and business development will be an advantage.