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Donaldson Company

Key Account Manager

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  • Posted 21 hours ago
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Job Description

About the job

Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.


Key Responsibilit

  • y
    Establish productive, professional relationships with key personnel in assigned customer accounts for profitable sales growth and maintain strong and reliable relationships with the decision makers of the custome
  • rsWinning new contracts from existing or new customers, which include mining owners & mining contractors for supporting & production equipme
  • ntAble to formulate a proposal to offer solutions to customers challenges and nee
  • dsTo understand the challenges and needs of the customers and partner with the internal department to ensure that the service levels are achieved and delivered to the customer to their satisfacti
  • onResponsible for negotiating contract extensions, securing new contracts, and meeting the company's set margin standa
  • rdConduct regular business review meetin
  • gsCo-operating with the Indonesia Territory Manager and distributors to ensure a smooth process and service lev
  • elTo be efficient in the Donaldson Sales Program (IMPAX) by training and implementati
  • onAble to develop actions for short- and medium-term growth & corrective actio
  • nsMaintain high customer satisfaction with good feedback from custome
  • rsConduct market research to find new business opportuni

tyKey Qualifications & Requiremen

ts
Education Qualificat

  • ion
    Bachelor's degree in Business Administration, Mechanical Engineering or Industrial Engineering is prefe

rredTechnical Competence & Professional Sk

  • ills
    In-depth industry knowledge of mining, construction, heavy-duty diesel engines, or other equivalent heavy industry se
  • ctorsProven expertise in developing and retaining key accounts for mining enterprise cust
  • omersHands-on experience working with CRM customer management systems is a
  • plusSkilled in Microsoft Office Suite (Excel, Word, PowerP
  • oint)Strong cross-functional problem-solving s
  • killsAble to build and sustain long-term strategic partnerships with the cust

omersRelevant Professional Exper

  • ience
    Minimum 5 years of technical or industrial sales experience is man
  • datoryPrior filtration industry sales experience is preferred but not required; heavy equipment industry background will also be cons

idered

  • Others
    Willing and able to travel 50% or more of worki
  • ng timeFluent English communication

ability

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About Company

Job ID: 150867165