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Key Account Manager
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- Posted a month ago
- Over 50 applicants have applied
Job Description
* Lead and mentor a team of Key Account Managers.
* Drive customer onboarding, product adoption, retention, and account growth.
* Monitor customer health, identify at-risk accounts, and reduce churn through proactive engagement.
* Own cross-sell and upsell opportunities within the existing customer base.
* Collaborate with Product, Technology, Operations, and Sales teams to enhance customer success.
* Track retention, churn, adoption, renewals, and revenue expansion metrics through CRM and dashboards.
Master OF Business Administration (M.B.A)
More Info
Key Skills
About Company
Skills:
Payment Gateway, POS Systems, Omnichannel Payment Knowledge, QR Payment Solutions, Sales Reporting Systems, CRM Tools, POS Sales
Skills:
CRM Proficiency, Sales Marketing Expertise, Analytical Skills, Product Knowledge