What You can expect as - Junior Industrialization Manager .
Reporting to :Head of Head of Technology Flexible Packaging, SEA
- Ensure resolution of regular technology related customer claims with OFC teams to provide optimized solutions to
- maximize customer satisfaction
- Ensure feedback for the continuous analysis and evaluation of technology trends, markets, competitors, and customer requirements
- Ensure maintenance of efficient customer relationships while processing product related customer requests in order to maximize customer satisfaction
- Ensure efficient planning and use of available resources to achieve defined targets and ensure customer satisfaction
- Ensure compliance with HSE rules and quality standards as well as chemical industry standards within the area of responsibility
- Ensure continuous enhancement of professional expertise to provide customers and the BU with maximal technical competence
- Support in technical laboratory projects and activities for dedicated customers (answer customers enquiries, perform laboratory tests, color matching)
- When required, provide technical implementation of BU product / technology portfolio on site in accordance with overall BU strategies and targets
- Carry out comprehensive Customer trials in order to support the implementation of customer related technology applications, solutions
- Comprehensively document and report on technical activities and progress in line with defined standards
- Maintain laboratory equipment and/or equipment modifications/adjustments
- Participate in various inter-company and BU projects
- Support planning and coordination of training activities for customers
- Support technology development and analytical laboratory in the development of identified technology solutions to ensure they comply with customer and market needs
- Support sales team/marketing by preparing and gathering support documents for customer/internal presentations.
What do You bring as Junior Industrialization Manager.
- Have a bachelor degree in related university degree, e.g. chemist
- 1 - 2 years of experience in packaging or printing or chemical industry
- Knowledge of using laboratory equipment
- Fluent in English.
What we offer you
Initiatives
for circular economy
Working in an international environment
Flexible working model
Attractive remuneration
and benefits as well as company pension scheme
External employee consulting
for private and professional
Flat hierarchy with short, unbureaucratic decision-making processes