Jr. Collection Lead

About SMN Group

At SMN Group, we offer a highly inclusive, collaborative, and supportive workplace to realize your full potential. We empower our team to contribute by providing a brighter future and making an impactful transformation for our clients, people, and society. We are always looking for people with the relentless energy to push themselves further and find new avenues and unique ways to reach our shared goals.

Please find out more about what we do here: www.ptsmn.co.id

What You Will Do

• Develop and implement collection strategies for overdue invoices.
• Lead customer negotiations on payment commitments and settlement plans.
• Monitor billing readiness, unbilled balances, and revenue conversion.
• Coordinate with internal teams to resolve billing issues and payment delays.
• Prepare collection performance reports, AR aging, forecasts, and management dashboards.
• Analyze collection trends and risks, and recommend corrective actions.
• Coordinate withholding tax receipt collection with the Tax team.
• Escalate critical collection issues and support legal processes when required.
• Ensure compliance with collection procedures, internal controls, and company policies.
• Identify opportunities to improve collection effectiveness and operational efficiency.

What You Will Need:

• Minimum 5-8 years of experience in Collection, Accounts Receivable, Credit Control, Revenue Assurance, Billing, or Finance Operations.
• Have Experience in the Internet Service Provider (ISP), Telecommunications, Connectivity, or Technology industry is preferred.
• Minimum Bachelor's Degree in Finance, Accounting, Business Administration, Banking, Economics, or related disciplines.
• Have good communication, reporting, and presentation skill.
• Fluent in English, both written & verbal.
• Accounts Receivable & Billing Management
• Collection Strategy & Recovery
• AR Aging Analysis & O2C Process
• Microsoft Office (especially Excel)

What We Offer:

• You will be part of one of the fastest-growing connectivity solution provider companies in Indonesia.
• You will be part of a fast-growing team that strives to deliver client satisfaction.
• Competitive benefit and exceptional career experience.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.