Requirement:
- Technical skills Knowledge of computer hardware, software, and operating systems
- Knowledge of networks and security Experience with hardware, software, and network systems
- Ability to use a computer and software packages confidently
- Communication skills Excellent verbal communication skills
- Ability to communicate complex information in an accessible manner Empathy, patience, and the ability to manage expectations
- Ability to communicate effectively with users of all technical skill levels Problem-solving skills
- Ability to identify the root cause of an issue
- Ability to devise possible solutions
- Ability to implement solutions successfully
- Ability to analyze complex technical issues Ability to dissect complex technical issues into manageable parts
Job Description:
- Install and Setting PC/Laptop asset on each site
- Install and Setting Printer/Scanner on each site
- Install and Setting Network Device such as Switch and Wireless Access Point on each site
- Install and Implement Software & Application base on standard on each site
- Install and Implement Software & Application base on standard on each site
- Install, Setting and Maintenance Video Conference on each site
- Manage Vendor for IT Equipment on each site
- Setup Email Account User on each site
- Monitoring, Maintance and Coordination link connection with internal & external (LAN, WAN, Internet) on each site
- Socialization System Job Request Ticketing on each site - Update Report to Superior on each site
Qualification:
Minimum Bachelor's degree in Information Systems/Information Management/Information Engineering/Computer Science/Computer Engineering
Minimum 2 years of experience in IT Technical Support/Helpdesk
- Familiarity with Office 365, Windows OS, Microsoft Office, Active Directory, and basic networking (TCP/IP, DHCP, DNS)
