IT Technical Solution Engineer / FDE (US Company)

Company Overview:

Our client is a US-based AI company that specializes in providing innovative solutions for the construction industry. Their goal is to revolutionize the way construction works are managed and executed through the use of cutting-edge technology.

About The Role

Our client is looking for a Technical Solution Engineer to join their growing team. This is a highly technical, customer-facing role combining backend engineering, system design, integrations, technical problem-solving, and customer collaboration.

You will work directly with customers to understand their existing technical environments, identify challenges, design solutions, and help integrate our product into their systems. You will need to be comfortable working with unfamiliar systems, understanding how different technologies interact, and making practical technical decisions around complexity, effort, scalability, and implementation.

We are looking for someone who enjoys understanding how systems work together and solving complex technical problems.

Key Responsibilities:

• Design, build, and improve backend systems, services, and integrations.
• Work closely with customers to understand their technical environments, requirements, and challenges.
• Analyze existing architectures and determine how new functionality can best fit into existing systems.
• Work across APIs, databases, data pipelines, third-party systems, and other integrations. Troubleshoot complex technical issues and identify root causes across multiple systems.
• Assess technical complexity, dependencies, risks, and estimated effort for proposed solutions.
• Translate customer requirements into practical and scalable technical solutions.
• Collaborate closely with internal engineering teams to implement solutions and resolve technical issues.
• Communicate technical concepts and recommendations clearly to both technical and non-technical stakeholders.
• Take ownership of customer problems from initial investigation through to resolution.
  
  

Qualifications:

• 10+ years of experience in backend software engineering, solutions engineering, systems integration, or a similar technical role
• Must have hands-on experience using AI coding tools (e.g., GitHub Copilot, Cursor, Claude Code, Windsurf, or similar)
• Business / Professional level English Proficiency
• Flexibility to work following US timezone
• Strong problem-solving skills and the ability to work effectively with ambiguous or unfamiliar technical problems
• Comfortable working directly with international customers and explaining technical concepts clearly.
• Strong ownership mindset—you don't just identify problems; you drive them toward resolution
• Strong experience with backend development and system design
• Indonesian Citizen
  
  

If you are a highly skilled Senior Backend Engineers/ Solutions Engineers/ Integration Engineers, Technical Consultants/ Solutions Architects who have strong hands-on engineering skills and experience working directly with customers, with a passion for innovation and a strong focus on backend development, we encourage you to apply for this position. Join their dynamic team and be a part of revolutionizing the construction industry!