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IT Support

pt.enseval putera megatrading tbk
1-3 Years
Indonesia
Early Applicant
  • Posted 3 months ago
  • Be among the first 10 applicants

Job Description

Responsibilities

  • Provide first-level technical support to end-users regarding hardware, software, network, and system-related issues (helpdesk).
  • Diagnose and resolve technical issues either in person, via phone, or remote access tools.
  • Install, configure, and maintain computer hardware, printers, and other IT equipment.
  • Assist users in understanding and operating various systems and software applications.
  • Log all support requests, troubleshooting steps, and resolutions in a ticketing system.
  • Escalate more complex issues to the appropriate IT teams when necessary.
  • Ensure all IT systems and equipment are functioning efficiently and securely.

Requirements

  • Minimum of Bachelor's degree in Information Technology, Information Systems, or Computer Engineering.
  • Basic knowledge of troubleshooting hardware, software, and operating systems.
  • Familiarity with Windows/IOS.
  • Understanding of basic networking concepts (LAN, Wi-Fi, IP address, DNS, etc.).
  • Strong communication skills and customer-oriented attitude.
  • At least 1 year of experience in IT Support or Helpdesk (fresh graduates are welcome to apply).

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
It Support
Employment Type:
Full time

Job ID: 134874775

Last Updated: 14-08-2026 06:01:06 AM
Homejobs in IndonesiaIT Support

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