IT Support

pt.enseval putera megatrading tbk

Indonesia

1-3 Years

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Posted 5 months ago
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Job Description

Responsibilities

Provide first-level technical support to end-users regarding hardware, software, network, and system-related issues (helpdesk).
Diagnose and resolve technical issues either in person, via phone, or remote access tools.
Install, configure, and maintain computer hardware, printers, and other IT equipment.
Assist users in understanding and operating various systems and software applications.
Log all support requests, troubleshooting steps, and resolutions in a ticketing system.
Escalate more complex issues to the appropriate IT teams when necessary.
Ensure all IT systems and equipment are functioning efficiently and securely.

Requirements

Minimum of Bachelor's degree in Information Technology, Information Systems, or Computer Engineering.
Basic knowledge of troubleshooting hardware, software, and operating systems.
Familiarity with Windows/IOS.
Understanding of basic networking concepts (LAN, Wi-Fi, IP address, DNS, etc.).
Strong communication skills and customer-oriented attitude.
At least 1 year of experience in IT Support or Helpdesk (fresh graduates are welcome to apply).

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About Company

pt.enseval putera megatrading tbkJob Source: www.linkedin.com

Job ID: 134874775

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Last Updated: 04-05-2026 09:08:38 AM

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