Manage, maintain and repair all problems related to technology experienced by users, both hardware, software and applications used (For it assets around 22,000) while the number of core applications is > 10
Collaboration with all parties to build awareness of the use of data-related technology, virus attacks, application use etc
Collaboration with all parties in the process of analyzing obstacles or problems to get to the causes
Ensuring that all devices (hard and software) and applications used meet the standards set by the head office
Installing, setting and configuring technology devices in locations including the application of new technology
Report all possibilities that will be potentially dangerous in the use of technology
Placement in Palu (Sulawesi Tengah)
Minimum Qualifications
Minimum Education D3 Diploma, Information Systems, Computer Engineering or equivalent education
Minimum 1 year experience as IT Servicdesk, IT Helpdesk
Experience in IT hardware and software maintenance and troubleshooting
Understand the incident process / service request log by Ticketing System
