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IT Support Officer

IT Support Officer

cermati fintech group
2-4 Years
  • Posted 2 hours ago
  • Be among the first 10 applicants

Job Description

Job Description

  • Help and make sure company's IT operations are running smoothly.
  • Support and maintain office network and internet connection to provider.
  • Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.
  • Create daily reports related to the connectivity & resources monitoring in the placement Office.
  • Setup PCs and Laptops, and help research which items for the company to procure.
  • Prepare & Proceed the IT Peripheral handover to/from the employee in the onboarding & offboarding Process.
  • Do some light coding to automate tasks.
  • Provide some technology & procedure initiatives to create more effective IT Support workflow.

Qualifications

  • Minimum 2 years of experience in IT Support.
  • Good knowledge of network, hardware, software, and printer troubleshooting.
  • Strong problem-solving skills.
  • Good communication and interpersonal skills.

More Info

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