IT Support Intern

Responsibilities

• Provide first-level IT support for end users.
• Assist in troubleshooting hardware and software issues.
• Perform basic installation and configuration of software.
• Support the setup, maintenance, and repair of laptops, PCs, and printers.
• Diagnose and resolve basic network connectivity issues (e.g., Wi-Fi connection problems).
• Assist with hardware replacement, including HDD/SSD installation and upgrades.

Requirements

• Currently pursuing or recently graduated with a Diploma/Bachelor's degree in Information Technology, Computer Science, or a related field.
• Basic knowledge of IT hardware and computer components.
• Able to assemble, disassemble, and troubleshoot laptops, PCs, and printers.
• Familiar with installing or replacing HDDs/SSDs and other basic hardware components.
• Understands basic troubleshooting for Wi-Fi and network connectivity issues.
• Familiar with installing Windows, drivers, and common software applications.
• Eager to learn, detail-oriented, and able to work collaboratively.