Company Description
Combining Swiss hospitality with tropical charm, the resort boasts 420 rooms with breathtaking ocean views. Guests can enjoy Port 19 live cooking, Yokatta Izakaya & Bar, Klon - Tong Deli's pastries, and Chocolate Hour.
Beyond dining, guests can unwind in a lagoon-style pools or explore the Recreation Village, home to fitness centre and studio. Golf enthusiasts can also indulge in the resort's access to two world-class golf courses designed by Jack Nicklaus and Ian Baker-Finch.
For Meeting & Events, we offer Bintan's largest conference space of 2,000 sqm, with a 900 sqm pillarless Grand Ballroom, 11 versatile venues, and outdoor areas for team-building, all supported by our professional team to deliver customized programs.
Job Description
IT Operations
- Provide frontline PC and server troubleshooting, resolve IT issues for end users
- Modify configurations, utilities and software default settings
- Support and administer Windows Servers
- Backup and optimize database
- Perform regular system's health check and capacities studies to ensure optimum performance of servers and network
- Provide In-house guest IT related matter troubleshooting
- Install, test and configure new workstations, peripheral equipment and software. Assist with PC setup, IT system and access for onboarding of new users
Other Responsibilities
- Be aware of the hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
Qualifications
Knowledge and Experience
- Diploma in Information Technology
- Minimum 1 year of relevant experience
- Good reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
- Knowledge of Windows Operating System
Competencies
- Good communication skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Well-presented and professionally groomed at all times
Additional Information
To ensure that day-to-day IT related issues are resolved in a prompt and efficient manner.
