IT End User Computing Perusahaan Retail - Karawang
IT End User Computing Perusahaan Retail - Karawang
pt. infomedia nusantara2-4 Years
- Posted 19 hours ago
- Be among the first 10 applicants
Job Description
Requirement
- Having experience with IT Support and Troubleshooting min 2 years
- Bachelor's degree in a related field or equivalent experience
- Strong technical troubleshooting with hardware and software (laptop, mobile device, etc)
- Expertise with Microsoft 365 products
- Excellent communication skill and stakeholder management skill
- Active English is a must
- Ability to work in fast-paced environment and delivering result within deadline
- Dynamic and agile, adapting quickly to new situations and challenges
- Ability to work independently as part of an agile team
- Having certification related factory will be considered.
- 2nd layer support after Call Center to investigate End User Computing (EUC) incident.
- Active Directory & Azure Intune: check user account, computer account, and security group.
- Installation standard software & patches, in factory computers
- Video Conference support and maintenace
- Support Special Events and Meetings, such as: webcast, townhall, management meeting, SLT meeting, etc.
- Support IT non-Asset verification, such as: handheld, printer non-MPS, smart phone, barcode scanner, etc.
- Create report periodically of IT & IT non-Asset verification and engage with users for follow up.
- Support ad-hoc for IT Project in factory and hypercare after deployment/replacement project.
- Coordinate and escalate with 3rd party to resolve incident if needed.
- Standby when factory production start-up after maintenance or new deployment process if needed.
More Info
Key Skills
About Company