We are currently inviting applications from talented professionals for the position of IT DCS (Delivery Consumable Service) Engineer. This role is instrumental in driving the Organization's technology agenda through the delivery of robust IT infrastructure, network, and cyber security solutions. The successful candidate will partner with cross-functional stakeholders, global IT functions, and external service providers to implement innovative technology initiatives, strengthen operational resilience, and ensure full compliance with enterprise IT and information security standards.
Responsibilities
- Manage, maintain, and continuously improve IT infrastructure, network services, and end-user computing environments.
- Monitor, troubleshoot, and resolve network, hardware, software, and infrastructure-related issues to ensure service reliability and availability.
- Configure, maintain, and optimize network devices, including switches, routers, wireless networks, and related infrastructure.
- Support cybersecurity initiatives through access management, security patching, vulnerability remediation, firewall administration, and implementation of security controls.
- Collaborate with regional and global IT teams to implement infrastructure enhancements, cyber security controls, and technology upgrades.
- Support IT infrastructure deployment, system implementation, migration, and digital transformation projects.
- Coordinate with vendors, partners, and stakeholders to ensure successful delivery of IT services and projects.
- Monitor IT service performance, identify improvement opportunities, and drive continuous improvement initiatives.
- Ensure compliance with IT policies, standards, governance requirements, and cybersecurity frameworks.
- Maintain technical documentation, asset records, network diagrams, and operational procedures.
Requirements
- Fluent in English, both written and spoken.
- Willing to be work and relocated to Sei Mangkei, North Sumatra.
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Computer Engineering, Telecommunication Engineering, or a related discipline.
- Minimum 3 years of experience in IT Infrastructure, Network Engineering, IT Operations, IT Security, System Administration, or related fields.
- Strong understanding of networking technologies, including LAN/WAN, TCP/IP, VLAN, routing, switching, wireless networking, and network troubleshooting.
- Experience with Windows Server, Active Directory, virtualization technologies, endpoint management, backup solutions, and IT infrastructure operations is preferred.
- Hands-on experience with firewalls, security tools, vulnerability management, cybersecurity controls, or network security solutions is an advantage.
- Experience in IT implementation projects, infrastructure deployment, system migration, automation, or digitalization initiatives will be highly preferred.
- Strong analytical, troubleshooting, communication, and problem-solving skills.
- Able to work effectively with cross-functional teams, external vendors, and stakeholders.
