- Draw business process flows from operational into diagrams according to SOP (Standard Operating Procedures).
- Actively coordinate and consult with business users for any changes or updates on business process in operational.
- Actively gather complaints from business users for area lack of automation.
- Find and suggest area of improvement in business process to business users including any reengineering of business process if needed according to best practices from industry.
- Coordinate with business users for routinely updating the SOP (Standard Operating Procedures) according to current business process in operational.
- Provide proper documentation for business process improvement.
- Management Support Activities:
- Provide Report to direct Supervisor.
- Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost).
- Perform activities related to Quality Management System.
- Perform additional tasks related to key responsibilities as required by Direct Supervisor.
Education Requirement:
- Minimum Bachelor Degree (S1) in Computer Studies/ Management Studies Work Exposure/ Experience:
- Minimum 2 years working experience Special Skills :
- Have knowledge in design & develop the Standard Operating Procedure (Miro, Visio, Draw.io)
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!