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IT Application Support

pt ikonsultan inovatama
1-3 Years
Indonesia
Early Applicant
  • Posted 13 days ago
  • Be among the first 10 applicants

Job Description

Minimum Requirement

Required Skills

  • Bachelor's Degree (S1) in Information Technology, Computer Science, or a related field.
  • Minimum 1 year of experience as an Application Support or IT Application Support.
  • Good command of English, both written and verbal.
  • Familiar with application defect and issue tracking tools (e.g., Jira).
    • Familiar with database query functionality using Oracle, Microsoft SQL Server, or similar databases.
  • Experience in managing production issues, including issue monitoring, troubleshooting coordination, follow-up until resolution, and documentation.
  • Able to provide application support and respond to user inquiries in a timely and professional manner.
  • Strong analytical and problem-solving skills.
  • Good communication and coordination skills with users and technical teams.
  • Able to document incidents, resolutions, and support activities accurately.
  • Capable of working independently as well as collaboratively in a team environment.
Nice to Have

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Information Technology
Employment Type:
Full time

Job ID: 151309781

Last Updated: 28-07-2026 00:10:26 AM
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