Responsibilities
Maintain configurations of devices hardware, software, systems, networks, printers, and scanners
Monitor and maintain computer systems and network
Monitor and support Setting up accounts for new users
Repair and replace equipment as necessary
Maintain records of software licenses and serial numbers of each devices
Diagnose and solve computer software and hardware faults
Administer user accounts, permissions, and access rights within the academy's network, following best practices for security.
Monitor system performance, troubleshoot issues, and optimize configurations to meet the institution's needs.
Oversee email systems, file sharing, and collaboration tools used by staff, faculty, and students.
Taking care, the claim procedure for any damage or loss devices
Ensure regular backups, disaster recovery plans, and data integrity.
Lead, mentor, and manage the IT team, assigning responsibilities and ensuring effective team performance.
Provide training and development opportunities to enhance technical and operational skills within the team.
Lead, mentor, and manage the IT team, assigning responsibilities and ensuring effective team performance.
Provide training and development opportunities to enhance technical and operational skills within the team.
Develop and implement IT strategies aligned with the academy's mission and objectives.
Manage the IT budget, ensuring cost-effective technology investments that meet both immediate needs and future growth.
Evaluate emerging technologies and make recommendations to enhance the academy's educational and operational capabilities.
Management Support Activities
- Provide Report to direct Supervisor.
- Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost).
- Perform activities related to Quality Management System.
- Perform additional tasks related to key responsibilities as required by Direct Supervisor.
Requirements
- Minimum Bachelor Degree (S1) in Information Technology, Computer Science and related major
- Minimum 2 years working experience in Senior Staff, or Minimum 4 years working experience as Helpdesk or IT Support
- In-depth knowledge and have experience with hardware and software (macOS and/or iOS Support)
- Up-to-date knowledge of the latest IT, network and software trends
- Scripting experience (any of BASH, Python, Perl)
- Fluent in English both oral and written is a must
- Willing to be placed at Bali
