INTERNSHIP-IT Service Desk Intern

Fresher
5 months ago
Job Description

ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solutions by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their business nationwide and beyond.

Our main product is the transaction behind every banking transaction for both physical transactions and digital transactions. Kindly check our product here:

This position will report directly to the IT Service Desk Associate Manager.

Main Function

Provide End User Computing (laptop) support and services all ALTO employee.

Job Responsibilities

Leadership

  • Help IT Service Desk team to provide end user computing (laptop) support to all ALTO Employee

Customer Service & Relationship Management

  • Provide end user computing (laptop) support to all ALTO Employee

Operation Management

  • Supporting other division productivity by providing technical support for their laptop.

Good Corporate Governance

  • Risk/Findings audit to be fulfilled.
  • Ensure staff are informed and trained to support good corporate governance in their specific areas of work.

Knowledge

  • Laptop hadware
  • Laptop hardware basic reparation
  • Windows client OS (Windows 10/11)
  • Basic productivity tools (Adobe PDF, WinRAR, Ms office 365, etc)

Technical Skill

  • Laptop hardware inspection
  • Laptop hardware basic preparation
  • Windows client OS (Windows 10/11)
  • Basic productivity tools (Adobe PDF, WinRAR, Ms office 365, etc)

Non-Technical Skills

  • Learning Skill
  • Time management
  • Strong relationship management
  • Excellent communication and interpersonal skill
  • Strong motivational and empowerment skill
  • Commitment and reliability
  • Take innitiaive and remain calm under pressure
  • Leadership

Experience

  • Last year student/fresh graduate student
  • Open for SMK student

Qualification

D3 / S1 All Major

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JOB TYPE

Industry

Other

Function

IT

Skills

Laptop hardware inspection
Laptop hadware
Laptop hardware basic preparation
Windows client OS
Basic productivity tools
Job Source: www.linkedin.com

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