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Internship Brand & Customer Experience - Bali

pt. varnion technology semesta
Fresher
Bali, Denpasar, Indonesia
  • Posted 2 hours ago
  • Be among the first 10 applicants

Job Description

Job Description
  • Conduct routine follow-up calls with clients and prepare call reports.
  • Participate in daily scrum meetings to provide updates on assigned tasks.
  • Assist in preparing apology or explanation letters related to service issues.
  • Identify and document client issues from site visits and routine calls.
  • Support the monitoring and follow-up of ongoing client issues.
  • Assist in preparing monthly client service performance reports.
  • Compile issue summaries to support internal analysis.
  • Record and recap customer satisfaction data from site visits and routine calls.
  • Support the End of Contract (EOC) process by assisting with internal reminders and follow-ups.

Requirements
  • Undergraduate student or fresh graduate pursuing/completing a Bachelor's degree in Management, Business, Communication, or a related field.
  • Strong verbal and written communication skills.
  • Detail-oriented with good organizational and documentation skills.
  • Proficient in Microsoft Excel, Google Sheets, and Google Docs.
  • Willing to learn client service and issue management processes.
  • Able to work collaboratively in a team and coordinate with multiple stakeholders.
  • Responsible, responsive, and able to manage multiple tasks effectively.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Client Service
Employment Type:
Full time

Job ID: 152088695

Last Updated: 07-08-2026 06:32:01 PM
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