LYD Bali Group the team behind La Favela, La Brisa, La Plancha, and our lifestyle & retail projects is looking for an experienced and proactive IT Systems Supervisor to support and strengthen our growing technology infrastructure.
If you are passionate about system performance, network reliability, and providing seamless IT solutions to a dynamic hospitality group, we'd love to meet you.
Key Responsibilities
As our IT Systems Supervisor, you will be responsible for ensuring the smooth operation, maintenance, and development of all company-wide IT systems, including:
System & Network Operations
- Install and configure corporate software and hardware (Central systems)
- Manage network servers, security tools, and technology platforms
- Set up corporate accounts, workstations, and access controls
- Develop and maintain local networks to optimize performance
- Monitor performance and ensure systems run according to requirements
Maintenance & Troubleshooting
- Diagnose and resolve system issues, outages, and hardware problems
- Check and maintain IT equipment (HDDs, keyboards, mice, etc.)
- Implement security, backup, and integrity procedures
- Schedule system upgrades and ensure software licensing compliance
System Development & Support
- Develop private intranet and public internet sites
- Create reports, BAMs, BPMs, and add-on applications for ERP functionality
- Analyze and report system performance
- Support departments by understanding needs and designing IT solutions
Project & Vendor Management
- Manage IT projects, including installation of new systems
- Select and purchase hardware/software
- Coordinate IT-related activities with team members and vendors
Qualifications & Requirements
- Bachelor's degree in Information Technology or a related field
- Minimum 2 years of experience in IT systems management or similar roles
- Strong understanding of networks, hardware, security, and system infrastructure
- Ability to troubleshoot effectively and work under minimal supervision
- Familiar with ERP systems, server management, and backup processes
Preferred Skills
- Experience managing IT systems in multi-venue or multi-unit environments
- Strong documentation, analytical, and project management skills
- High attention to detail with strong organizational capability
- Excellent communication and teamwork abilities
What We Offer
- Opportunity to work with one of Bali's most iconic hospitality groups
- Supportive and collaborative work environment
- Professional development and system training opportunities
- Competitive salary and staff benefits
- Exposure to large-scale system projects
