Information Technology Officer

Company Description NETLINK WORLD INDONESIA is a leading homegrown advertising agency and one of the largest local agencies in Indonesia. The company collaborates with multiple brands across diverse categories, offering integrated advertising and media solutions. NETLINK WORLD INDONESIA is recognized for its strong, long-term partnerships with Indonesian media organizations. The agency values innovation, collaboration, and impactful campaigns that resonate with local audiences. Team members work in a dynamic environment that supports professional growth and cross-functional learning.

Role Description The Information Technology Officer is a full-time, on-site role based in Gambir. This role is responsible for maintaining, monitoring, and supporting the company's IT infrastructure, including workstations, servers, and network devices. Daily tasks include providing technical support to employees, diagnosing and resolving hardware and software issues, and ensuring system and network availability and security. The Information Technology Officer will assist with user account and access management, system updates, backups, and documentation of IT procedures. Collaboration with other departments is essential to understand technology needs, implement improvements, and support smooth operations for the agency's advertising and media activities.

Qualifications

• Strong foundation in Information Technology and practical experience in Technical Support for end users.
• Demonstrated skills in Troubleshooting hardware, software, and connectivity issues.
• Competence in Network Administration, including configuration, monitoring, and basic security practices.
• Experience in System Administration, such as user account management, updates, backups, and system maintenance.
• Relevant education in Information Technology, Computer Science, or a related field, or equivalent professional experience.
• Familiarity with operating systems (e.g., Windows, macOS), office productivity tools, and common business applications.
• Ability to document procedures, prioritize tasks, and manage time effectively in a fast-paced environment.
• Strong communication skills and the ability to work collaboratively with non-technical stakeholders.
• Experience in media, advertising, or agency environments is an advantage.