Indonesia Key Account Manager

• Business Introduction JD Industrials is a subsidiary of JD Group focused on industrial supply chain technology and services, with a market value of approximately $5 billion. We aim to support the development of the industrial sector through a model that integrates supply chain + technology + services, creating a B2B procurement platform for industrial products. We serve over 7,000 key account clients and more than 8 million small and medium sized enterprises (SMEs). Our extensive industrial product supply is supported by around 30,000 suppliers, and our platformfeatures over 40 million SKUs. Currently, JD Industrials is focusing on overseas business, providing one stop procurement solutions for industrial products. Our operations span Southeast Asia, Europe, the Middle East, and South America.

• Role Overview This role focuses on managing key customer relationships, providing tailored solutions, achieving sales and performance goals, leading a team, and conducting market research.

• Location: 15th floor GoWork ASG Tower PIK, Jl. Pantai Indah Kapuk Boulevard No.1, RT.6/RW.2, Kamal Muara, Kec. Penjaringan, Jkt Utara, Daerah Khusus Ibukota Jakarta 14470

• Job Description

1. Key customer relationship management -Establish and maintain long-term cooperative relationships with KA customers, and have a deep understanding of customers business needs and development directions. -Through regular communication and visits, timely feedback on the changes in customer needs, and provide customers with professional advice and suggestions.

2.New Business & Key Account Acquisition -Develop and lead the company's key account acquisition strategy to drive sustainable business growthand market expansion. -Identify high-potential target accounts, establish executive-level relationships, and secure strategic partnerships with new customers. -Drive end-to-end business development activities, including opportunity identification, solution positioning, commercial negotiations, and contract closure.

3. Solution provided -According to the MRO needs of customers, develop personalized product solutions and service models to ensure that customers operational and procurement needs are met. - Work closely with the internal team to coordinate resources to provide customers with one-stop service from demand analysis, product recommendation to after-sales support.

4. Sales and performance are achieved - Develop and execute KA customers sales strategies and business growth plans to ensure the achievement of sales targets. -Through market analysis and customer demand insights, we will explore new business opportunities and increase the company's market share in the MRO field.

5. Team management -Train and coach key account team members to improve their business capabilities and ensure that teammembers have professional skills to serve key accounts. -Establish an efficient customer service process, optimize team work efficiency, and provide customers with a high-quality service experience.

6. Market research and competitive analysis -Continue to pay attention to market dynamics and competitors, and adjust customer plans in a timely manner to enhance the company's competitive advantage in the market. -Participate in the formulation and optimization of the company's KA customer-related policies, andprovide feasible suggestions for the company.

7. Revenue Collection & Credit Risk Management -Oversee account receivable performance across key accounts and ensure timely collection in accordance with company policies. -Partner with finance and business stakeholders to manage customer credit exposure, mitigate collectionrisks, and improve cash flow performance. -Establish governance and monitoring mechanisms for overdue accounts, ensuring effective resolutionwhile maintaining long-term customer relationships.

Qualifications

1. Bachelor degree or above, major in industrial engineering and other related majors is preferred.

2. More than 5 years of experience in B2B sales, key account management or industrial product sales, MRO industry experience is preferred.

3. Excellent communication and negotiation skills, able to deal with customer needs independently, and flexibly respond to market changes.

4. Proficient in office software, fluent in Chinese, proficient in English is preferred.

5. Strong understanding of the Sulawesi market landscape, including key industries such as mining, nickel smelting, manufacturing, and related industrial sectors, with an established networkof business contacts being an advantage.

6. Familiarity with local business practices, customer characteristics, and operational challenges inSulawesi, with the ability to identify and develop business opportunities within the region

Benefits

1. Annual leave of at least 15 days or more.

2. Transportation subsidy and commuting allowance.

3. Provide commercial insurance.

4. Good team atmosphere with high promotion opportunities and competitive salary. 5. Provide a laptop.