Life tastes better with ice cream
With 19.000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry.
We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world's biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.
What Truly Sets Us Apart Is How We Work.
We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.
We're curious and ready for what's next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.
Job Purpose
- To drive an Organizations Vision & Mission by strategically identifying, accuiring, developing, and retaining TMIC Field Force (SBA & Merchandiser)
Key Responsibilities
- Business Partner & Field Force Management
- Design Field Force strategy and allocation across Indonesia based on Customer Development strategy Powerhouse
- Setting and Track Key Perfomance Index and Incentive based on Field Force Performance
- Setting Basic Call Procedure and Time motion for Field Force
- Setting performance matrix based on Red to Green matrix
- Budget Management
- Setting remuneration (Wage, UUCK, Allowance, etc) aligned with UU Ketenagakerjaan
- Monitoring budget utilization, profitability, and cost restructuring
- Design and track Field Force working tools (uniform, communication provide, etc)
- Design retention program or benefit for field force
- Perfect Store Management
- Provide execution strategy for field force to implement perfect store
- Monitoring and track perfect store and gain insight from field to improve field force performance
- Provide data Analysis based on perfect store audit Result
- Identify problems and opportunities to improve Perfect Store execution based on Field Force data audit.
- Field Force Development
- Design Field Force development plan and conduct development meeting by monthly
- Provide new development idea align with current trend
- Provide playbook and development materials as Field Force guidance
- Conduct Survey & Workshop in terms of Field Force Performance
- Content Creation
- Provide idea and content plan for Field Force as our nano KOL to boost Brand campaign
- Collab with professional talent to improve field force digital skill
- Acquire best talent from field force to maintain as our affiliatior
- Activation management
- Design framework of activation related to business partner or field force collaboration with Category and account team
- Monitor activation and track the performance result
What You Need To Succeed
EXPERIENCES & QUALIFICATIONS
Relevant Experience
- Bachelor Degree
- Usually 2-5 Years Of Experience In FMCG or Retail
- Strong background in people management, budget management, and digital management
- Proven track record of supporting operational teams with field execution
Business Skills
- Skilled in people management and project management
- Advance knowledge of people execution planning, analysis and reporting
- Ability to translate performance data into the field force execution strategy
- Strong understanding of Working policy based on Government policy
- High creativity in digital scope to translate the campaign into attractive content
Personal Skills
- Growth mindset: Anticipates challenges and seek opportunities before they become issues
- Problem solving: creative and pragmatic approach to overcome obstacles
- Collaborations: build strong relationship across business partner, customer development, finance, procurement, and category teams
- Communication: clear, concise, and persuasive in presenting field force insights
- Resiliance : maintain focus and adaptability in dynamic and fast-paced environment
Leadership
- Influence of authority: guides cross-functional teams to adopt working policy for field force
- Change leadership: champions continuous improvement and digital transformation in field force execution
- Coaching: support teams member's growth by strong development plan and encouraging ownership
- Integrity: upholds ethical standards and ensures compliance with company and government policy
- Empathetic leadership: actively understand, respect, and connect with team's emotions and perspectives
#TMICC
Why join us
This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!
You'll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you're excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.
- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.
Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.
Ready to build the future of Ice Cream
If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.
If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.
Additional Information
The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. We encourage people with all backgrounds to apply including Aboriginal and Torres Strait Islander Peoples, and Māori and Pacific Peoples.
