Plan, manage, and monitor the end-to-end recruitment process to fulfill manpower requirements for both operational and support functions.
Develop manpower plans and monitor workforce requirements based on business needs across the Lampung area.
Manage Employee Relations & Industrial Relations, including employee discipline, workplace conflicts, grievances, violations, and other employee-related cases in coordination with relevant stakeholders.
Monitor employee performance and productivity and provide improvement recommendations to management.
Identify training and development needs and ensure the implementation of SOPs, company policies, and HR programs across operational areas.
Ensure HR policies and processes are implemented in accordance with company regulations and applicable labor laws.
Handle and provide solutions for various HR issues in the field, including disciplinary actions, employee complaints, and employee relations cases.
Prepare and submit regular HR reports covering manpower, recruitment progress, turnover, attendance, employee cases, and other HR activities.
Act as an HR Business Partner to management and operational teams to support smooth and effective business operations across the Lampung area.
Coordinate with Head Office HR, area management, and relevant stakeholders on the implementation of HR policies, programs, and initiatives.
Requirements
Bachelor's degree in Psychology, Human Resources Management, Law, Management, or a related field.
Minimum 5 years of experience in Human Resources, preferably with strong exposure to HR Operations.
Previous experience as an HR Supervisor, HR Manager, or HR Business Partner is preferred.
Experience in logistics, courier/express delivery, warehouse, supply chain, manufacturing, retail, or other operationally intensive industries is highly preferred.
Strong understanding and hands-on experience in Recruitment, Employee Relations, Industrial Relations, HR Operations, and Manpower Planning.
Good knowledge of Indonesian labor regulations, including PKWT/PKWTT, BPJS, disciplinary actions/warning letters (SP), termination, and industrial relations processes.
Experienced in handling employee cases, workplace conflicts, disciplinary matters, grievances, and HR issues in operational environments.
Strong leadership, communication, problem-solving, negotiation, and stakeholder management skills.
Proficient in Microsoft Excel and capable of preparing and analyzing HR reports.
Willing to work mobile and be based in Lampung.
Able to work independently, demonstrate strong initiative, and make sound decisions in a dynamic operational environment.
