Application Deadline: 30 June 2026
Department: Human Resources & Training
Location: Indonesia - Bali
Description
The HR Manager supports the Director of Human Resources in all decision relating to strategic, organizational, and operational people matters for a luxury hotel property. The role helps to drive organizational performance on the objectives of Quality (through effective recruitment, development, and engagement of capable and motivated team members), Performance (through robust performance management, reward and recognition), and Compliance (through compliant and efficient HR Operations, policies & procedures).
Key Responsibilities
- As a Business Partner and trusted advisor to the team, support the delivery of the business objectives of the hotel by locally delivering the strategic HR agenda focused on attracting, developing, engaging, and retaining talent, ensuring effective performance management, supporting organizational design and workforce planning, and ensuring efficient and compliant HR operations.
- Support and coach the team in any organizational and people topics, to help them achieve their guest service and business objectives.
- Maintain and develop a strong employer brand in the local market and beyond, implement effective and innovative search and selection for senior as well as volume recruitment through a variety of sources, as well as an effective onboarding process.
- Drive strong colleague engagement through employee communication and creative activities and events, and ensure proactive follow up on engagement survey results and ongoing feedback, handle staff grievance issues proactively
- Understand the competitive positioning of the hotel as an employer in the market and create appropriate compensation & benefits structures based on market and internal benchmarking
- Plan and implement an annual budget and manning guide, following up closely on personnel costs, and preparing local management reporting as well as corporate reports
- Ensures that corporate and local policies & procedures are communicated and implemented.
- Ensure an efficient and compliant HR administration according to Kempinski standards and local requirements, including supervision of internal and external payroll services.
- Ensure compliance with local labor and immigration law and handle any legal issues including staff disciplinary actions.
- Implement global performance management and talent management and succession planning processes, and follow up on the development and mobility of internal talent, including effective management of promotions, transfers, cross-trainings and task force assignments
Skills, Knowledge and Expertise
- Indonesian citizen with 5 years experience in HR management roles in the luxury hospitality industry, with at least 2 years of leadership of HR teams
- Proficiency in verbal and written English is a must
- HR professional with a proven ability to successfully manage efficient and compliant HR operations including HR administration & payroll, and where applicable, staff facilities
- HR advisory capacity for senior managers in matters relating to their teams and organization
- Understanding of local labor and immigration law and local policies, regulations, and market practices
- Computer literacy, ideally including experience with HR information systems
