Monitor and manage employee requests through the HR ticketing system: Letter Non-Salary Request and ensure timely resolution of HR-related queries, and escalate complex cases when necessary.
Managing employee data for the onboarding and offboarding process (Prepare and issue employment-related letters, such as employee reference letters, and other needed letters).
Managing expenses in the NetSuite system for HR.
Support in the event of HR projects, events, and learning activities.
Ensure HR administration processes comply with labor laws and company policies.
Qualifications :
Minimum Bachelor's Degree from any background, but preferably from Administration, secretarial, management, or a related field is required.
Attention to detail.
Proficient with Microsoft Office (Excel, Word).
Excellent verbal and written communication skills.
Excellent interpersonal and time management skills with a proven ability to meet deadlines.
Ability to act with integrity, professionalism, and confidentiality.
