HR Manager - TCM/Clinic/Wellness (Jakarta)

We are hiring on behalf of a company operating in the Traditional Chinese Medicine (TCM), clinic, and wellness industry in Indonesia. The company is currently expanding its operations and requires an HR & Administrative Manager with experience in healthcare-related recruitment, HR operations, and regulatory compliance, including familiarity with STR and related healthcare licensing requirements.

Job Responsibilities

1. Responsible for overall recruitment, talent screening, and interview arrangements, with a focus on hiring physicians, therapists, front desk staff, and outlet operations personnel.
2. Handle employee onboarding, resignation, employment contracts, employee records, and HR documentation.
3. Manage employee attendance, leave, payroll, benefits, and performance-related matters.
4. Handle BPJS Ketenagakerjaan and BPJS Kesehatan related processes.
5. Follow up on THR, statutory benefits, and Indonesian labour law requirements.
6. Assist with KITAS / work permit matters for foreign employees.
7. Establish and improve HR policies, employee handbook, job descriptions, and appraisal systems.
8. Assist in managing outlet staff discipline, employee relations, and team stability.
9. Work with the operations department on recruitment planning, manpower allocation, and staffing plans for outlet expansion.
10. Support the establishment of Indonesia team management systems and implement the corporate culture of the Singapore headquarters.
11. Arrange training for physicians, therapists, and relevant staff, and follow up on government-related licences, certificates, and registrations, such as STR and SIP.
12. Ensure that medical and healthcare-related personnel meet local professional qualification and compliance requirements.
13. Liaise with clinics, medical consultants, licensing consultants, or relevant government authorities to support compliant operations.

Job Requirements

1. Familiar with Indonesian labour law, HR management systems, and employee benefit requirements.
2. Familiar with BPJS Ketenagakerjaan, BPJS Kesehatan, THR, payroll, and benefits processes.
3. Experience in recruitment, employee relations, team management, and HR system setup.
4. Background in medical, clinic, healthcare, TCM, spa, rehabilitation, therapy, or related industries is preferred.
5. Experience in recruiting and managing licences for physicians, therapists, or healthcare professionals is preferred.
6. Knowledge of STR, SIP, medical/healthcare service licences, or related government certification processes is preferred.
7. Familiarity with KITAS / foreign employee work permit processes is preferred.
8. Strong communication, coordination, and execution skills.
9. Able to work in a fast-paced, multi-outlet expansion, and cross-cultural team environment.

_______

Kami sedang membuka lowongan kerja atas nama perusahaan yang bergerak di industri Traditional Chinese Medicine (TCM), klinik, dan wellness di Indonesia. Perusahaan saat ini sedang melakukan ekspansi operasional dan membutuhkan HR & Administrative Manager yang memiliki pengalaman dalam rekrutmen tenaga kesehatan, operasional HR, serta kepatuhan regulasi, termasuk pemahaman mengenai persyaratan STR dan perizinan tenaga kesehatan terkait.

Tanggung Jawab Pekerjaan

1. Bertanggung jawab atas proses rekrutmen, seleksi kandidat, dan pengaturan wawancara, dengan fokus pada perekrutan dokter/praktisi, terapis, staf front desk, dan staf operasional outlet.
2. Menangani proses onboarding, pengunduran diri, kontrak kerja, data karyawan, dan dokumen HR.
3. Mengelola absensi, cuti, payroll, tunjangan, dan hal-hal terkait kinerja karyawan.
4. Menangani proses terkait BPJS Ketenagakerjaan dan BPJS Kesehatan.
5. Menindaklanjuti THR, tunjangan wajib, dan ketentuan hukum ketenagakerjaan Indonesia.
6. Membantu pengurusan KITAS / izin kerja untuk karyawan asing.
7. Menyusun dan menyempurnakan kebijakan HR, buku panduan karyawan, deskripsi pekerjaan, dan sistem penilaian kinerja.
8. Membantu mengelola disiplin staf outlet, hubungan karyawan, dan stabilitas tim.
9. Bekerja sama dengan departemen operasional dalam perencanaan rekrutmen, alokasi tenaga kerja, dan kebutuhan staf untuk ekspansi outlet.
10. Membantu membangun sistem manajemen tim Indonesia dan menerapkan budaya perusahaan dari kantor pusat Singapura.
11. Mengatur pelatihan untuk dokter/praktisi, terapis, dan staf terkait, serta menindaklanjuti proses lisensi, sertifikat, dan registrasi pemerintah seperti STR dan SIP.
12. Membantu memastikan personel di bidang medis dan layanan kesehatan memenuhi kualifikasi profesional dan persyaratan kepatuhan setempat.
13. Berkoordinasi dengan klinik, konsultan medis, konsultan perizinan, atau instansi pemerintah terkait untuk mendukung operasional yang patuh terhadap regulasi.

Persyaratan Pekerjaan

1. Memahami hukum ketenagakerjaan Indonesia, sistem manajemen HR, dan ketentuan tunjangan karyawan.
2. Memahami proses BPJS Ketenagakerjaan, BPJS Kesehatan, THR, payroll, dan tunjangan karyawan.
3. Memiliki pengalaman dalam rekrutmen, hubungan karyawan, manajemen tim, dan penyusunan sistem HR.
4. Memiliki latar belakang di bidang medis, klinik, layanan kesehatan, TCM, spa, rehabilitasi, terapi, atau industri terkait lebih diutamakan.
5. Berpengalaman dalam rekrutmen dan pengelolaan lisensi untuk dokter/praktisi, terapis, atau tenaga kesehatan lebih diutamakan.
6. Memahami proses STR, SIP, lisensi layanan medis/kesehatan, atau sertifikasi pemerintah terkait lebih diutamakan.
7. Memahami proses KITAS / izin kerja karyawan asing lebih diutamakan.
8. Memiliki kemampuan komunikasi, koordinasi, dan eksekusi yang baik.
9. Mampu bekerja dalam lingkungan yang cepat, ekspansi multi-outlet, dan tim lintas budaya.