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Hospitality & Service Exellence Instructor

pt binajasa abadikarya
3-5 Years
Indonesia
  • Posted 6 hours ago
  • Be among the first 10 applicants

Job Description

Requirements

  • Bachelor's Degree or Diploma (D3) in Hospitality Management, Tourism, Culinary Arts, Hotel Administration, Service Management, or a related field.
  • Minimum 3 years of professional experience in the hospitality industry (hotel, resort, restaurant, cruise line, or related service industries).
  • BNSP Hospitality Certification is preferred.
  • Strong understanding of hospitality operations, guest service standards, and service excellence.
  • Familiarity with Occupational Health and Safety (OHS/K3) standards and workplace safety practices.
  • Experiences in training, coaching, or mentoring is an advantage
  • Excellent communication, presentation, and interpersonal skills.
  • Patient, disciplined, and passionate about developing future hospitality professionals.
  • Ability to deliver both classroom instruction and practical training sessions.

Responsibilities

  • Deliver hospitality and service excellence training programs in accordance with the LPK curriculum.
  • Conduct classroom instruction and practical training in hospitality operations and guest service standards.
  • Teach hospitality service procedures, grooming standards, workplace etiquette, and customer services excellence.
  • Guide students in understanding workplace culture, professionalism and international hospitality standards.
  • Monitor, assess, and evaluate student performance and competency development.
  • Provide coaching and mentoring to prepare students for employment opportunities in the hospitality industry.
  • Develop and continuously improve training materials, lesson plans, and instructional methods.
  • Ensure training activities comply with Occupational Health and Safety (OHS/K3) standards.
  • Prepare training reports and student progress evaluations.
  • Support the development of students communication skills, service mindset, and professional behavior.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Hospitality
Employment Type:
Full time

Job ID: 152371789

Last Updated: 15-08-2026 07:20:00 PM
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