Helpdesk Engineer Intern - IT (Solo)
Job Description
Job Description:
- Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers
- Troubleshoot and resolve end user application issues, maintain and update technical support documentation
- Handle asset management, maintain inventory and liaise with vendors
- Maintain and monitor office network infrastructure, IT security and antivirus tools
- Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports.
Requirements:
- Fluency in English
- Has basic knowledge of computer hardware, software, and OS (Windows and macOS)
- Enthusiastic and willing to learn in a fluid and fast-paced environment
- Passionate in IT technology and wants to make a difference with technology solutions
- Good interpersonal and communication skills to interact effectively at all levels
- Strong analytical and troubleshooting skills
- Placement of this role will be in our Solo office
More Info
Key Skills
office network infrastructure
antivirus tools
server backups
technical support documentation
Windows
About Company
Skills:
computer hardware, IT security, Macos, antivirus tools, Software, OS Windows