HEAD OF REWARD & PEOPLE ANALYTICS

Main purpose of the job:

To lead the Rewards & People Analytics Department by ensuring effective governance of payroll operations, employee benefits administration, personnel administration, Human Capital information systems, people analytics, and HC data management to support operational excellence, regulatory compliance, and informed business decision-making

Primary Responsibilities:

Total Rewards Governance

• Lead the governance of payroll, employee benefits, and Total Rewards administration to ensure accurate, timely, compliant, and efficient service delivery in accordance with company policies and statutory requirements.
• Ensure the effective administration of employee compensation, benefits, insurance, BPJS, pension, and other employee welfare programs while maintaining service quality and regulatory compliance.
• Evaluate the effectiveness of Total Rewards operational processes and recommend continuous improvements to enhance efficiency, employee experience, cost effectiveness, and governance.

HC Data & Analytics

• Lead the governance of employee master data, workforce reporting, and HC information to ensure accuracy, integrity, security, and availability for operational and strategic decision-making.
• Direct the development of people analytics, workforce dashboards, and management reports to provide meaningful insights supporting workforce planning, organizational effectiveness, and executive decision-making.
• Ensure HC Information Systems effectively support business operations through system optimization, digitalization initiatives, and continuous enhancement of HC technology capabilities.

Operational Excellence

• Establish departmental service standards, operational controls, and governance mechanisms to ensure consistent, efficient, and customer-oriented Human Capital service delivery.
• Drive continuous improvement, automation, and digital transformation initiatives across departmental processes to improve operational efficiency and service quality.
• Monitor departmental operational performance, service levels, compliance, and risk indicators, implementing corrective and preventive actions where necessary.

Requirements:

• Minimum Bachelor Degree (S1) in Human Resources, Business Administration, Management, Accounting, Information Systems, or other relevant disciplines. A Master Degree would be an advantage.
• Minimum 10 years of experience in Total Reward, Human Capital Operations, Compensation & Benefits, HR Shared Services, HRIS, People Analytics, or related Human Capital functions, with at least 5 years in a managerial role. Experience in EPC, engineering, or project-based industries is preferred.
• Strong understanding of Total Rewards, Human Capital operations, payroll administration, employee benefits, HRIS, and people analytics.
• Strong leadership and people management capabilities.
• Excellent analytical, strategic thinking, and decision-making skills.
• Strong stakeholder management and communication skills.
• Good understanding of labor regulations, taxation, and corporate governance principles.
• Experience leading process improvement and digital transformation initiatives.
• Ability to manage cross-functional collaboration and organizational change.
• High integrity and commitment to confidentiality and operational excellence.