Head of Operations

About the Company

We are a leading B2B cosmetics and personal care manufacturing company headquartered in South Jakarta, Indonesia, specializing in OEM, ODM, and contract manufacturing solutions for local and international brands.

The company operates across the end-to-end product lifecycle, including product development, formulation, sourcing, manufacturing, packaging, quality assurance, and regulatory support. Its product portfolio covers a broad range of skincare, body care, hair care, color cosmetics, fragrances, and other personal care products.

Responsibilities

• Execute planning activities for one or two manufacturing/distribution units with dependencies on other processes/units/suppliers. Provide input to the overall supply planning framework and systems.
• Manage Purchasing, Sourcing, and Warehouse operations to ensure efficient procurement, inventory availability, storage, and material flow in support of production and business objectives.
• Monitor, review, and highlight any gaps in the performance of a portfolio of suppliers to recommend and ensure delivery of improvements by suppliers or to renegotiate or change contract/supplier.
• Collect and analyze the key cost drivers, market dynamics and issues, areas of innovation, and alternative suppliers for a medium-risk area with some alternatives/medium costs of changing, in consultation with relevant functions to provide solid market information for decision making.
• Deliver required outcomes by managing day-to-day relationships with contract service providers while working within an established contract management plan.
• Identify contract requirements and write specifications for a small portfolio or area of the business for existing contracts and/or new contracts.
• Supervise others working within established operational systems.
• Review existing operations in own area of work and implement innovation processes to generate new ideas and ensure continuous improvements are delivered.

Requirements

• Bachelor's degree in Business, Supply Chain, Operations, Engineering, or a related field; Master's degree is a plus. Supply chain certification such as APICS CPIM would be an advantage.
• Minimum 10 years of proven experience in manufacturing, with a strong track record of managing factory operations and core production activities.
• Experience enables job holder to deal with the majority of situations and to advise others.
• Experience of supervising and directing people and other resources to achieve specific end results within limited timeframes.
• Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing appropriate plans or performing necessary actions based on recommendations and requirements.
• Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
• Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.
• Works without supervision and provides technical guidance when required on costing, budgeting and finance tasks.
• Experienced with the same industry would be advantage.