Head of Minor Claim Management

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About the Role

Responsible for providing technical medical expertise for underwriting decisions and resolution of customer enquiries and claims and managing healthcare related services provided to policy holders

. Provide professional guidance, medical advice and relevant training to product development, underwriting and claims colleagues
. Develop and implement AIA's healthcare programmes

- Manage Claim Portfolio by Provider Steerage Network, Claim Saving Management and Provider Discount.

. Work with medical and wellness suppliers to support AIA healthcare programmes
. May manage rehabilitation cases by assessing claimant's needs, developing rehabilitation plans, and arranging relevant services

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