We are seeking a strategic and results-driven Head of Merchant to lead and scale our merchant ecosystem. This role will own the end-to-end merchant strategy, from acquisition to partnership growth and operational excellence, with a strong focus on driving revenue and long-term value.
Requirements :
- Minimum 3+ years of experience managing teams, with a background in Merchant Management
- Has experience in IT Company background
- Strong strategic and analytical thinking, with the ability to identify growth and revenue opportunities
- Excellent relationship management and interpersonal skills to engage merchants and internal stakeholders
- Tech-savvy and data-driven, comfortable working in a cross-functional environment
- Strong ownership mindset with an entrepreneurial spirit
- Proven ability to execute strategies while solving operational challenges
Job Descriptions :
- Lead and manage the end-to-end merchant team, covering acquisition, partnership management, and merchant support
- Develop and execute merchant growth strategies to drive revenue and merchant engagement
- Own and lead the end-to-end merchant function, including acquisition, partnership management, and merchant support
- Define and execute merchant growth strategies to drive revenue, engagement, and retention
- Build, manage, and develop a high-performing merchant team, ensuring clear structure, KPIs, and accountability
- Establish and maintain strategic relationships with key merchants and partners
- Identify and unlock new revenue streams and partnership opportunities within the merchant ecosystem
- Drive operational excellence, improving processes, systems, and scalability of merchant operations
- Collaborate closely with Product, Marketing, and Operations to align merchant initiatives with overall business strategy
- Leverage data and insights to make strategic decisions and optimize performance
