Head of Centre For Excellence Department (Great Eastern Life Indonesia)

Job Description:

• Provides decisive leadership to the Recruitment & Centre for Excellence Support and Learning and Development teams for sales team.
• Manages all stages of the sales force lifecycle for the entire Partnership Distribution channel, from high-quality lead acquisition to advanced skill development.
• Ensures all recruitment and development activities meet standards and remain fully aligned with corporate policies and regulatory requirements.
• Implements excellence governance frameworks to maintain a strict focus on business quality and regulatory compliance.
• Proactively identifies and mitigates organizational risks to protect the company's integrity and ensure long-term business sustainability.
• Review data performance and provide comprehensive organizational support necessary to empower the sales force to achieve peak performance.
• Conduct coaching sessions, knowledge-sharing forums, and social learning activities to drive continuous development
• Build strong partnerships with internal stakeholders and banking partners to support business growth.
• Support the development and readiness of Bancassurance Sales Leaders and Financial Advisor (FA) across the assigned region.

Requirements:

• Minimum bachelor's degree from any major.
• Minimum 10 years of experience as a Trainer, Learning & Development, Sales Capability, or related role.
• Experiences as sales manager would be an advantage.
• Experience in developing or managing a Bancassurance/Sales Academy is highly preferred.
• Prior experience in the Banking and/or Insurance industry is mandatory.
• Strong facilitation, coaching, presentation, and stakeholder management skills.
• Proven ability to drive capability development and improve sales performance.
• Analytical mindset with the ability to identify performance gaps and recommend solutions.